Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino not on GamStop? This page explains how to reach the Non Gamstop Casinos team and what you can expect once you do.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your query to [email protected].

A short note on what your message is about helps us route it to the right person faster — whether that's a factual query about a welcome offer, a correction, or something more general about how non GamStop casinos operate.

What We Can Help With

• Questions about our reviews — if anything in our coverage of casino bonuses, wagering requirements, payments or game selection is unclear, ask and we'll clarify.
• Corrections and factual updates — offers, licensing details and payment options at casinos not on GamStop change regularly. If something you've read looks out of date, tell us and we'll check it.
• Feedback on our comparisons — if you think we've missed a relevant factor when weighing up options like those covered on our best non GamStop casinos page, we're happy to hear it.
• Editorial or partnership enquiries — organisations wanting to discuss working with us should introduce themselves and explain what they have in mind.
• Concerns about gambling harm — if you or someone you know is struggling with gambling, please say so in your message. We'll point you towards GamCare or other appropriate support, and we can explain how GAMSTOP exclusion, deposit limits and self-exclusion tools generally work.

What Happens to Your Message

Every email is read by a member of our editorial team — there's no automated reply standing in for an actual answer. We aim to respond within two working days, though this can take a little longer during busy periods.

If your enquiry relates to a specific casino, such as one of the operators featured in our top list, please include as much detail as you can — the offer in question, the date you saw it, and what you'd like us to look into. This helps us verify claims against what's currently advertised rather than relying on memory or outdated screenshots.

Why Accuracy Matters Here

We cover a fast-moving corner of the gambling market. Welcome bonuses, wagering requirements, minimum deposits and payment methods at casinos not on GamStop can change without much notice, and overseas licensing arrangements are not always as straightforward as they first appear. Readers relying on our research to compare gambling sites not on GamStop deserve information that's checked and, where something has moved on, corrected quickly. If you've found a discrepancy between what we've published and what a casino currently offers, that's exactly the kind of message we want to receive.

A Note on Responsible Gambling

We do not offer financial or gambling advice, and we can't intervene directly in disputes between a reader and an operator. What we can do is explain how complaints procedures, deposit and loss limits, and self-exclusion generally work, and where to find independent support such as GamCare. If your message concerns a live dispute over a withdrawal or a bonus term, we'd suggest raising it with the operator's own complaints process first, and mention in your email if you'd like general guidance on how those processes typically work.

Thank you for taking the time to get in touch. Whether it's a quick correction or a longer question about how non GamStop casinos in the UK operate, we'd rather hear from you than have inaccurate information sit uncorrected.